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Jobber SMS Marketing Automation | Text Message Campaigns | ToolDesk


SMS Marketing Automation for Jobber

Turn your Jobber customer data into revenue with automated text message campaigns that actually get read

98%
SMS Open Rate
90 sec
Average Response Time
5x
Higher Response vs Email

Native Jobber Integration That Just Works

ToolDesk connects directly to your Jobber account through the official marketplace, syncing customer data in real-time

📱

Real-Time Sync

Customer data, job statuses, and invoices sync automatically - no manual imports needed

🎯

Smart Segmentation

Target customers based on Jobber tags, job types, service history, or custom fields

One-Click Setup

Install directly from Jobber Marketplace - no complex API configurations required

SMS Campaign Types Built for Home Service Businesses

Appointment Reminders

Reduce no-shows by 75% with automated appointment reminders pulled directly from your Jobber schedule

  • 24-hour and 2-hour reminders
  • Include tech name and time window
  • Two-way confirmation responses

Quote Follow-Ups

Convert more estimates into jobs with timely SMS follow-ups that create urgency

  • Automated sequences after quote delivery
  • Limited-time offer messages
  • Direct reply to schedule work

Review Requests

Build your online reputation by texting happy customers at the perfect moment

  • Trigger after job completion in Jobber
  • One-click review links
  • Follow up non-responders automatically

Seasonal Campaigns

Fill your schedule during slow periods with targeted promotional messages

  • HVAC tune-up reminders
  • Holiday lighting offers
  • Spring cleaning specials

Invoice Reminders

Get paid faster with friendly payment reminders that include direct payment links

  • Automated past-due notifications
  • Payment link in every message
  • Escalating reminder sequences

Win-Back Campaigns

Re-engage past customers who haven't booked in 6+ months

  • Personalized "we miss you" messages
  • Special comeback offers
  • Service reminder based on history

How Jobber + ToolDesk SMS Automation Works

1

Connect Your Jobber Account

Install ToolDesk from the Jobber Marketplace with one click. We'll sync your customer data, job history, and schedules automatically.

2

Create Your First Campaign

Choose from pre-built templates or create custom messages. Use merge tags to personalize with customer names, job details, and more.

3

Set Your Triggers

Decide when messages send based on Jobber events: quote created, job scheduled, invoice sent, or custom timing rules.

4

Watch Results in Real-Time

Track delivery rates, responses, and conversions. See which campaigns drive the most revenue directly in your dashboard.

Why Home Service Businesses Choose ToolDesk for SMS

Built for Jobber Users

Unlike generic SMS tools, we understand Jobber's workflow. Our campaigns trigger based on quotes, jobs, invoices, and custom fields specific to your business.

Compliance Built-In

Stay TCPA compliant with automatic opt-out handling, consent tracking, and message templates that follow SMS best practices.

Two-Way Conversations

Customers can reply to your messages, and you'll see their responses right in ToolDesk. No more missed opportunities.

Smart Delivery Timing

Messages send at optimal times based on your timezone and business hours. Never wake up a customer at 6 AM again.

Affordable Pricing

Starting at just $199/month with SMS credits included. No per-user fees, no setup costs, no surprises.

Expert Support

Our team knows Jobber inside and out. Get help setting up campaigns that actually drive results for your business.

"ToolDesk's SMS campaigns have transformed how we communicate with customers. Our appointment no-show rate dropped by 80% and we're booking 30% more repeat business through automated follow-ups. It just works seamlessly with Jobber."
Mike Thompson Owner, Thompson HVAC Services

Frequently Asked Questions

Do I need to import my Jobber contacts?

No! ToolDesk syncs automatically with your Jobber account. All your customers, their job history, and contact preferences are available instantly.

What's included in the SMS credits?

Each plan includes a monthly SMS credit allowance. Our $199 plan includes 2,000 messages per month - enough for most small to medium businesses.

Can customers opt-out of messages?

Yes, we handle opt-outs automatically. When someone replies STOP, they're immediately removed from future campaigns and marked in your system.

Do you support MMS (picture messages)?

Yes! Send before/after photos, company logos, or visual appointment reminders. MMS messages use 3 credits each.

Can I customize message templates?

Absolutely. Use our pre-built templates as a starting point, then customize with your branding, merge tags, and specific offers.

How quickly can I get started?

Before sending SMS campaigns, we need to set up your dedicated phone number and get your campaign approved through the 10DLC A2P registration process. This typically takes 2-3 business days, but can take up to 2 weeks during busy periods like holidays or US elections. Once approved, you'll have access to two types of SMS flows: (1) Blast campaigns that target multiple customers based on criteria like job history or zip codes, and (2) Event-based SMS triggered by Jobber activities like invoice creation, which can include wait periods and custom logic.

Ready to Automate Your Jobber SMS Marketing?

Join hundreds of home service businesses using ToolDesk to stay connected with customers and grow revenue on autopilot.

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